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My insurance company referred me to Familia dental in Indiana. They had a hard time figuring out my insurance so I didn't even bother with my secondary carrier and I paid out of pocket after insurance.

Once my 2nd insurance finally paid, they sent them the check instead of reimbusing me. Now going on 4 months now Familia Dental still haven't paid me even though they were paid in full. They keep giving me excuse after excuse. My daughter couldn't get seen or get braces off until I made a payment, but now they can't pay me!

Oh and they never let talk to anyone in that dept, just the receptionist who haven't a clue. Horrible customer service!!

Product or Service Mentioned: Familia Dental Dental Service.

Reason of review: Problems with payment.

Company wrote 0 public responses to the review from Oct 20, 2017.
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