Familia Dental - Familia Should Not Exist!
I went in because my jaw snapped in my sleep causing most of the teeth on the left side of my mouth to break which immediately caused so much infection they couldn't open my mouth to even look inside. Sent me home with no pain meds and told me to take antibiotics for 7 days and come back.
When they were finally able to look in my mouth without even an xray she knew i had to have them all surgically removed. I have a med card for insurance so she gave me a referral to a place in Chicago on Oct. 17. It's now July and i call them back due to yet another infection.
I ask them about why i was never contacted about having the surgery. She told me they did not even have a referral on record. So i am now on my 4 painful infection and can barely chew on either side.
And NOTHING was done to solve the problem. They acted like i made up the referral.
Reason of review: Poor customer service.
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